Heritage opened a branch office in Southwick after researching where western Massachusetts was underserved, and the response since has more than confirmed it. The office serves Southwick, Westfield, Agawam, Granville, and the towns along the Connecticut line, and it is staffed, local, and not a satellite of the Waterbury phone. Same independent approach: we shop your policy across our carriers instead of selling you one company's product.
Walk-ins welcome. Most people call first, but the door is a real door.
Licensed in both states, which matters more than it sounds. Plenty of families here work in one state and live in the other.
Not on the list? We are licensed statewide in Massachusetts and Connecticut. Call and ask.